Help & FAQ

What are Tokens?

If you have ever been on a dating site before, you probably know the struggle of trying to contact a member and not getting a response back. The chances are they didn’t respond because they didn’t have a paid subscription allowing them to message you back.

What if they wanted to message you back??? That question is exactly why we created Tokens.

Tokens can be used to allow communication between a subscribed and unsubscribed member. Every paid subscriber gets a balance of free Tokens. That balance goes down by one Token every time they message an unsubscribed member. Spending one Token will allow you to send and receive a message from any unsubscribed member that you message. If they choose to communicate with you, they now have the option to do so.

No more feeling pressured to buy a subscription every time you get a notification, and no more wondering if that person you just messaged is a free member who can’t message you back.

If you end up using all your free tokens, you can always purchase more.

What is the Visitors tab?

The visitor’s tab shows you who has visited your profile. It also shows you which profiles you have checked out as well. This tab is great for seeing who was potentially interested in you and also for remembering anyone you visited in the past.

What is the Favorites tab?

The Favorites tab is for keeping track of the members that you may have an interest in or are currently engaging in a conversation with.

It’s good for those times when a profile catches your eye, but you are not available to send a message at the time. All you have to do is click the Favorite button on their profile and it will display that person under “Favorites”.

Favoriting a person helps you keep them around instead of losing your chance to message them. If you decide you no longer want someone in your Favorites tab you can remove them by clicking the same button that got them there.

Favoriting or un-favoriting a member is a private feature. There is no need to worry; you are the only one who can see who’s on your favorites list.

How does the Search tab work?

The Search tab allows you to go and set individual preferences and search for a specific kind of person vs H4C matching you based on our compatibility questions. To use it, all you have to do is click “Search” at the top of the screen and fill in the required info below. From there, H4C will list off the people that meet your search criteria.

You can also use the search tab to look for members you may know by name. To the right of the “Search for matches” tab, you will see the “Search for user I know” tab. Here you can type in a specific name and find the person you were searching for.

What is a “Wink”?

A Wink is a fun little way to start a connection. Let’s say you see somebody that you find attractive or interesting. If you want to get their attention you can do so by sending a wink. It shows a nonverbal message stating “you look like a person I would like to get to know a little bit.” If they send you a wink back, you know that they are open to a conversation and hopefully the ability to get to know you.

Winks are free and fun! So Wink at anyone you like, make sure you don’t overdo it. You might dry your eyes out.

What happens when I Block a member?

When you Block a member, that person will no longer show up on any of your Matches, Favorites, Visitors, or any part of the site you go on. They will not be able to message you, and they will not be able to view your profile. When you block a member, they will not know that you choose to do so. You can unblock a member at any time by going to your settings page and clicking on “blocked users.” Simply press “Unblock” to reverse the action.

How can I contact H4C for help or questions?

You can email us any questions, concerns, or general feedback you may have by clicking the “Contact Us” tab located at the top right of our landing page. You can also find this link at the bottom of any page on Just fill out the required information, enter your message, prove you are not a robot by answering a quick question and click submit. We will receive your email and try to get back to you within 24 hours.